Privacy Policy
Privacy Policy
Your Privacy Matters to Us
At Seldavino, we value your trust and respect your privacy.
We are committed to handling personal information responsibly and providing a transparent online shopping experience. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, browse our products, place an order, or communicate with our customer support team.
By accessing or using our website, you acknowledge that you have had the opportunity to review this Privacy Policy.
Where applicable law requires consent for specific data processing activities, we will seek the necessary consent before proceeding.
1. Company Information
For transparency, our business information is provided below.
Brand Name
Seldavino
Legal Company Name
Jiaxing Tianyuan Urban Service Co., Ltd.
Business Address
Room 2012, Building 1, International Ceiling City, Wangdian Town, Xiuzhou District, Jiaxing, Zhejiang 314011, P.R. China
Customer Support Email
Throughout this Privacy Policy, "Seldavino," "we," "us," and "our" refer to Jiaxing Tianyuan Urban Service Co., Ltd. operating under the Seldavino brand.
2. Personal Information We Collect
The personal information we collect depends on how you interact with our website and services.
2.1 Information You Provide Directly
We may collect personal information when you:
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Place an order or complete checkout.
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Create or manage an account, where available.
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Contact our customer support team.
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Subscribe to marketing communications.
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Participate in promotions, surveys, or other activities.
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Submit feedback or product inquiries.
Depending on your interaction, this information may include:
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Full name.
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Email address.
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Telephone number.
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Shipping address.
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Billing address.
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Order and transaction details.
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Product preferences.
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Customer service communications.
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Other information you voluntarily provide.
We use this information primarily to provide our services, process transactions, and respond to customer requests.
2.2 Information Collected Automatically
When you visit our website, certain technical and browsing information may be collected automatically through cookies, pixels, log files, analytics tools, and similar technologies.
This information may include:
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Internet Protocol (IP) address.
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Browser type and version.
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Device type and identifiers.
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Operating system.
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Language and regional settings.
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Pages visited and browsing activity.
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Referral sources.
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Website interactions.
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Shopping cart activity.
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General usage and performance information.
We may use this information to:
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Maintain website functionality and security.
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Improve website performance.
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Understand visitor interactions.
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Analyze shopping and browsing patterns.
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Improve our products and services.
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Measure marketing and advertising performance.
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Provide relevant content and experiences where permitted.
Where required by applicable law, non-essential tracking technologies will only be activated after obtaining the appropriate consent.
2.3 Information Received From Third Parties
We may receive certain information from third-party service providers and business partners when necessary to operate our website and provide our services.
These parties may include:
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Payment processors.
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Shipping and fulfillment providers.
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Website hosting and technology providers.
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Analytics providers.
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Marketing platforms.
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Advertising partners.
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Customer support service providers.
The information received may help us:
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Confirm and process transactions.
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Fulfill and deliver orders.
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Provide customer support.
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Understand website usage.
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Improve our services.
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Detect and prevent suspicious activities.
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Measure advertising effectiveness.
Third parties may process personal information according to their own privacy policies and applicable legal obligations.
3. How We Use Personal Information
We may use personal information for legitimate business purposes, including the following.
Order Processing & Fulfillment
To process purchases, confirm orders, coordinate payments, arrange shipping, and provide order-related notifications.
Customer Support
To respond to questions, investigate order issues, assist with returns and refunds, and provide after-sales service.
Website Operations
To maintain our online store, improve functionality, troubleshoot technical issues, and protect website security.
Analytics & Performance
To understand how visitors use our website, evaluate website performance, and improve the overall shopping experience.
Marketing & Advertising
Where permitted by applicable law and subject to relevant privacy choices, we may use certain information to measure advertising effectiveness, deliver promotional communications, and provide relevant marketing content.
Legal & Business Requirements
To comply with applicable laws, respond to lawful requests, protect our rights, prevent fraud, and maintain appropriate business records.
We do not intend to use personal information for purposes that are incompatible with the purposes described in this Privacy Policy without providing appropriate notice or obtaining consent where required.
4. Cookies & Similar Technologies
Cookies are small data files stored on your device when you visit a website.
We may use cookies, pixels, web beacons, tags, and similar technologies to support website functionality, understand visitor activity, and improve our services.
Depending on their purpose, these technologies may include the following categories.
4.1 Strictly Necessary Cookies
These technologies support essential website functions, including:
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Shopping cart operations.
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Checkout functionality.
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Website security.
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Session management.
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Basic website navigation.
These technologies are necessary for certain website services to function properly.
4.2 Analytics Cookies
These technologies help us understand how visitors interact with our website.
They may provide information about:
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Website traffic.
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Pages visited.
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Visitor interactions.
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Website performance.
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Technical errors.
We use these insights to improve website usability and performance.
4.3 Preference Cookies
These technologies may remember certain visitor preferences, such as language settings or other website preferences, to provide a more convenient browsing experience.
4.4 Advertising Cookies
These technologies may be used by us or our advertising partners to:
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Measure advertising performance.
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Understand promotional campaign effectiveness.
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Deliver more relevant advertisements.
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Limit repeated advertisements.
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Analyze interactions with marketing content.
Where required by applicable law, advertising cookies and other non-essential tracking technologies will be subject to your consent.
You may manage certain cookie preferences through available website privacy controls or your browser settings.
Disabling certain cookies may affect some website functions.
5. Analytics & Advertising Services
We may use third-party analytics and advertising services to better understand website activity and improve our marketing efforts.
These services may use cookies, pixels, tags, and similar tracking technologies.
Depending on the services enabled on our website, these technologies may collect information such as:
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Browser and device information.
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Website interactions.
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Referral sources.
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Advertising engagement.
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General browsing activity.
Third-party providers may process this information according to their own privacy policies.
Where applicable privacy laws provide the right to opt out of certain targeted advertising or data-sharing activities, we will provide the relevant privacy choices and mechanisms.
Please refer to our Your Privacy Choices page for additional information.
6. How We Share Personal Information
We do not share personal information indiscriminately.
However, certain information may be disclosed to trusted third parties when necessary for the purposes described in this Privacy Policy.
These parties may include:
Service Providers
Companies that support website hosting, payment processing, order fulfillment, shipping, analytics, customer support, and other business operations.
Advertising & Marketing Partners
Certain advertising and marketing partners may receive information through cookies, pixels, or similar technologies to measure campaign performance and provide advertising services.
Depending on applicable law, some of these activities may constitute the sharing or sale of personal information or processing for targeted advertising purposes.
Legal & Regulatory Authorities
We may disclose information when required by law, legal proceedings, regulatory obligations, or valid governmental requests.
Business Transactions
Personal information may be transferred as part of a merger, acquisition, restructuring, or other legitimate business transaction, subject to applicable privacy requirements.
Where necessary, we take reasonable steps to ensure that service providers handle personal information appropriately and only for authorized purposes.
7. International Data Transfers
Depending on where our service providers and business partners operate, personal information may be processed or transferred across international borders.
When personal information is transferred internationally, we will take steps required by applicable privacy laws to provide appropriate protection.
These steps may include contractual safeguards, applicable transfer mechanisms, and other legally recognized protection measures.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on:
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The nature of the information.
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The purpose for which it was collected.
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The status of customer transactions.
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Legal and regulatory requirements.
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Accounting and recordkeeping obligations.
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The resolution of disputes or customer requests.
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal obligations.
9. Your Privacy Rights & Choices
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
Right to Access
You may request access to certain personal information we maintain about you.
Right to Correction
You may request that inaccurate or incomplete personal information be corrected.
Right to Deletion
You may request the deletion of eligible personal information, subject to applicable legal exceptions.
Right to Data Portability
Where applicable, you may request a copy of certain personal information in a portable format.
Right to Opt Out
Depending on applicable law, you may have the right to opt out of:
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Certain targeted advertising activities.
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Certain sharing of personal information with third parties.
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Certain sales of personal information, where legally defined.
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Certain profiling activities that produce legally significant effects.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent, subject to applicable legal requirements.
Additional Rights
Certain jurisdictions may provide additional rights, including the right to appeal certain privacy decisions or request restrictions on particular processing activities.
To learn more about available privacy choices and how to submit a request, please visit our Your Privacy Choices page.
10. Browser Privacy Signals & Global Privacy Control
Some browsers and privacy tools provide signals intended to communicate users' privacy preferences.
Examples include:
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Do Not Track (DNT).
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Global Privacy Control (GPC).
There is no universally adopted standard requiring every website to respond to all browser privacy signals.
However, where applicable law requires us to recognize and process a valid Global Privacy Control signal, we will handle it as a request to opt out of relevant sales or sharing of personal information, or targeted advertising activities, as applicable.
The effect of such signals depends on the applicable legal requirements and the nature of the processing involved.
For more information, please review our Your Privacy Choices page.
11. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
Our security measures may include:
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Access controls.
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Secure website technologies.
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Appropriate service provider arrangements.
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Internal procedures for handling personal information.
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Reasonable monitoring and security practices.
However, no internet transmission, electronic storage method, or security system can be guaranteed to be completely secure.
We therefore cannot guarantee absolute security of information transmitted or stored online.
12. Children's Privacy
Our website and services are not directed to children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without appropriate authorization where required by law.
If we become aware that personal information has been collected from a child in circumstances that violate applicable legal requirements, we will take reasonable steps to address the issue, including deleting the information where appropriate.
If you believe a child has provided personal information to us, please contact our customer support team.
13. Third-Party Websites & Services
Our website may contain links to third-party websites, applications, or services.
These external services operate independently and may have their own privacy policies and data handling practices.
We do not control the independent privacy practices of third-party websites.
We encourage you to review their privacy policies before providing personal information or using their services.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
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Changes in our website or services.
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New technologies or business practices.
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Changes in our service providers.
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Updates to applicable privacy laws.
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Other operational or regulatory requirements.
Any revised version will be published on this page with an updated revision date where appropriate.
Where legally required, we will provide additional notice or obtain consent before implementing material changes.
We encourage you to review this page periodically to remain informed about our privacy practices.
15. Contact Us
If you have questions about this Privacy Policy, our personal information practices, or would like to submit a privacy-related request, please contact us through the official information below.
Brand Name
Seldavino
Legal Company Name
Jiaxing Tianyuan Urban Service Co., Ltd.
Customer Support & Privacy Email
Business Address
Room 2012, Building 1, International Ceiling City, Wangdian Town, Xiuzhou District, Jiaxing, Zhejiang 314011, P.R. China
We value your trust and are committed to treating your personal information with care, transparency, and respect.
SELDAVINO
Your Privacy. Our Responsibility. A Better Shopping Experience.