Terms of Service
Terms of Service
Welcome to Seldavino
Thank you for visiting Seldavino.
These Terms of Service govern your access to and use of our website, including browsing, purchasing products, and interacting with our online services.
Our website is operated by Jiaxing Tianyuan Urban Service Co., Ltd., doing business under the brand name Seldavino.
Throughout these Terms, the words "Seldavino," "we," "us," and "our" refer to Jiaxing Tianyuan Urban Service Co., Ltd. operating under the Seldavino brand. The words "you" and "your" refer to visitors, customers, and other users of our website.
By accessing, browsing, or purchasing from our website, you acknowledge that you have read and agree to these Terms of Service and the applicable policies published on our website.
If you do not agree with these Terms, please discontinue using our website and services.
We may revise these Terms from time to time to reflect changes in our business operations, services, or applicable legal requirements. Updated versions will be published on this page.
Section 1 – Online Store Usage
By using our website, you confirm that:
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You meet the minimum legal age requirements applicable in your location.
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You have the legal capacity to enter into agreements under applicable laws.
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The information you provide during registration, checkout, or customer service interactions is accurate and complete.
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You will use our website and services in compliance with applicable laws and regulations.
You agree not to use our website or its content for unlawful, fraudulent, misleading, or unauthorized purposes.
You must not:
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Attempt to introduce viruses, malware, or other harmful software.
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Interfere with the security or normal operation of our website.
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Attempt unauthorized access to our systems or other users' information.
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Use automated tools to disrupt, overload, or improperly collect information from our website.
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Misuse our website in a manner that could harm our business, customers, or service providers.
We reserve the right to restrict or suspend access to our website where reasonably necessary due to violations of these Terms, subject to applicable law.
Section 2 – General Conditions
We reserve the right to refuse service, restrict transactions, or cancel orders where reasonably necessary and permitted by applicable law.
You agree not to reproduce, copy, redistribute, resell, publish, or commercially exploit any part of our website, content, or services without prior written authorization.
All transactions are subject to applicable payment authorization and verification procedures.
Payment information is processed through supported payment providers in accordance with their applicable terms and security procedures.
We do not guarantee uninterrupted access to our website, as maintenance, technical issues, or circumstances beyond our reasonable control may occasionally affect availability.
Section 3 – Information Accuracy
We make reasonable efforts to ensure that information displayed on our website is accurate, clear, and up to date.
However, certain information may occasionally contain errors, omissions, or outdated details, including:
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Product descriptions.
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Product photographs and specifications.
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Pricing and promotional information.
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Availability and inventory details.
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Shipping and delivery estimates.
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Other website content.
We reserve the right to correct inaccuracies, update information, or modify website content when necessary.
Where an error materially affects an existing order, we will handle the matter in accordance with applicable policies and legal requirements.
We are not obligated to maintain outdated information except where required by applicable law.
Section 4 – Products, Prices, and Services
Product descriptions, prices, availability, and other service information may change from time to time.
We may:
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Update product descriptions and specifications.
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Adjust prices and promotional offers.
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Modify website features and services.
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Update product images or presentation.
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Discontinue products when necessary.
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Change product availability based on inventory conditions.
Prices and applicable charges will be displayed during checkout before you confirm your purchase.
We make reasonable efforts to ensure that product images and descriptions accurately represent the products offered.
Minor differences may occur due to lighting, photography, device displays, or product updates.
Any changes to products, prices, or services will be handled in accordance with applicable laws and customer protection requirements.
Section 5 – Products, Returns, and Refunds
We aim to provide clear product information to help customers make informed purchasing decisions.
Product images, descriptions, colors, and specifications are presented as accurately as reasonably possible.
Differences may occasionally occur due to screen settings, technical limitations, or product updates.
If you receive a defective, damaged, incorrect, or materially misdescribed product, please contact our customer support team for assistance.
Returns, refunds, exchanges, and eligible order cancellations are governed by our:
Return & Refund Policy
Please review that policy before purchasing to understand applicable return conditions, request procedures, shipping costs, and refund arrangements.
Nothing in these Terms is intended to exclude or restrict consumer rights that cannot legally be excluded under applicable law.
Section 6 – Orders and Payments
When placing an order through our website, you agree to provide accurate and complete billing, shipping, and contact information.
We reserve the right to review, delay, restrict, or cancel orders where reasonably necessary, including circumstances involving:
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Incorrect or incomplete order information.
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Suspected fraudulent or unauthorized transactions.
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Payment authorization failures.
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Product availability or inventory issues.
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Obvious product listing or pricing errors.
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Other legitimate circumstances affecting successful order fulfillment.
An order confirmation email generally acknowledges receipt of your order but does not necessarily constitute final acceptance of the transaction.
If an order is canceled after payment has been collected, any applicable refund will be handled according to our relevant policies and applicable legal requirements.
Customers are responsible for reviewing their order details before completing payment.
For additional information about payment methods and transaction procedures, please review our Payment Policy.
Section 7 – Third-Party Services
Our website may use third-party services, applications, and tools to support business operations and improve the shopping experience.
These services may include:
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Payment processing providers.
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Shipping and fulfillment partners.
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Website hosting services.
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Analytics platforms.
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Marketing and advertising services.
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Customer support technologies.
Third-party services may operate under their own terms, privacy policies, and operational requirements.
We do not control the independent business practices or policies of third-party providers.
Your interactions with these services may therefore be subject to their respective terms and privacy policies.
Where required by applicable law, we will take reasonable steps to ensure that personal information shared with service providers is handled appropriately.
Section 8 – External Links
Our website may contain links to external websites or services operated by third parties.
These links may be provided for convenience, reference, or additional information.
We do not control external websites and are not responsible for their independent:
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Content.
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Products or services.
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Privacy practices.
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Security measures.
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Terms and policies.
Accessing third-party websites is at your own discretion.
We recommend reviewing the relevant terms and privacy policies before providing personal information or completing transactions through external services.
Section 9 – Intellectual Property
Unless otherwise stated, the content and materials displayed on our website, including text, graphics, photographs, logos, page layouts, and design elements, are owned by or lawfully used by Seldavino and its relevant licensors.
These materials are protected by applicable intellectual property laws.
You may access and use website content for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, publicly display, or commercially exploit website content without prior authorization, except where permitted by applicable law.
All trademarks, brand names, and third-party materials remain the property of their respective owners.
Section 10 – Limitation of Liability
To the extent permitted by applicable law, Seldavino shall not be responsible for indirect or consequential losses arising from the use of our website or services where such liability may lawfully be excluded.
We do not guarantee that our website will always be available, uninterrupted, or free from technical errors.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including mandatory consumer rights, liability for fraud, or other non-excludable legal obligations.
Section 11 – Indemnification
To the extent permitted by applicable law, you agree not to misuse our website or services in a manner that causes unlawful harm to Seldavino or other parties.
Where your unlawful conduct or material violation of these Terms causes a third-party claim or loss, responsibility will be determined in accordance with applicable law.
Nothing in this section requires you to waive rights or protections that cannot legally be waived.
Section 12 – Changes to These Terms
We may update or revise these Terms of Service when necessary due to changes in:
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Our business operations.
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Website functionality.
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Products and services.
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Payment or fulfillment arrangements.
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Applicable laws and regulations.
The latest version will be published on this page with an updated revision date where appropriate.
Where legally required, we will provide additional notice or obtain consent before implementing material changes.
Continued use of our website after an update does not override any mandatory legal requirements concerning notice, consent, or contractual changes.
We encourage customers to review these Terms periodically.
Section 13 – Governing Legal Requirements
These Terms are intended to operate in accordance with applicable laws and regulations.
Where mandatory consumer protection or other legal requirements apply, those requirements will prevail over any inconsistent provision in these Terms.
Nothing in these Terms is intended to deprive consumers of rights that cannot legally be excluded or restricted.
Section 14 – Contact Information
If you have questions regarding these Terms of Service, our website, or any related customer service matter, please contact us through our official contact information.
Brand Name
Seldavino
Legal Company Name
Jiaxing Tianyuan Urban Service Co., Ltd.
Customer Support Email
Business Address
Room 2012, Building 1, International Ceiling City, Wangdian Town, Xiuzhou District, Jiaxing, Zhejiang 314011, P.R. China
We appreciate your trust in Seldavino and remain committed to maintaining a transparent, reliable, and customer-focused shopping experience.
SELDAVINO
Thoughtfully Selected. Simply Enjoyed.